Vermont Teddy Bear Strengthens Vendor Relationships with WFX PLM

Challenges they faced

Vermont Teddy Bear encountered significant operational hurdles. Managing a diverse array of products under multiple brands led to disjointed workflows and a lack of unified strategic direction. The reliance on spreadsheets and outdated systems compounded these issues, creating a chaotic environment for managing product information.

The absence of a centralized, cloud-based solution significantly hindered real-time collaboration with vendors, particularly those overseas. This led to delayed communications and operational bottlenecks that were detrimental to VTB's agility and responsiveness.

Another major issue was the inconsistency in coding structures across different departments. The use of multiple, unaligned coding systems created a complex and confusing environment, lacking a singular, reliable source of truth for product information.

Impact after implementing WFX

• WFX slashed the time required to craft a tech pack from 45-60 minutes down to a mere 10-15 minutes for a completely new style.
• Utilizing WFX for vendor approvals has significantly reduced inbox clutter for VTB by consolidating communication, increasing trust and confidence with vendors.
• WFX became the genesis for product coding, serving as the definitive source for all discussions, from product inception to final packaging, ensuring consistency.
• Granting vendors direct access to the system has streamlined design iteration, eliminating the need for separate notifications, significantly boosting operational efficiency.
• WFX's Bill of Material features have simplified tasks and facilitated brand restructuring efforts, such as logo updates, seamlessly.
• The system's cloud-based nature ensured universal accessibility, while its user-friendly interface facilitated easy onboarding for vendors across languages and technical proficiencies.