Job Description

  • Develop an extensive working knowledge of the WFX product suite.
  • Provide software application training using a variety of delivery methods including web-based and on-site training.
  • Coordinate new customer implementations, providing effective training to maximize use of the software.
  • Develop training materials for WFX implementation.
  • Provide end-user application support via chat, phone and email.
  • Troubleshoot issues reported by customers and provide solutions.
  • Facilitate problem-solving between end user and WFX development staff.
  • Participate with WFX development staff in testing new releases of the product.
  • Develop working relationship with WFX Sales & Marketing staff to utilize product knowledge and customer relationships in support of sales efforts.

Requirements

  • Must be a graduate.
  • Excellent communication skills verbal as well as written.
  • Willing to work in US time zone.

Submit Your Application

Full Name*
Email Address*
Phone Number*
Attach Resume* (Upload only .doc, .pdf files)
Attach Cover Letter

About Company

WFX – World Fashion Exchange is the world's leading provider of cloud-based B2B enterprise software for the fashion industry. With over 600 customers spanning 50 countries, we're revolutionizing the way fashion businesses operate globally. We're a vibrant community of technologists, product developers, designers and fashion enthusiasts, driven by a shared vision to transform the industry through technology. Our cloud-based solutions empower fashion businesses to streamline their operations, optimize supply chains, and enhance collaboration, ultimately driving growth and success. But it's not just about business for us. We're on a mission to create a supportive and inclusive environment where creativity flourishes, ideas thrive, and friendships blossom. So, if you're ready to embark on an exciting journey where fashion and technology intersect, WFX is the place to be.

Why Join WFX

  • Hybrid Work: Enjoy flexibility and work-life balance.
  • Health Insurance: Comprehensive coverage for you and your loved ones
  • Inclusive Culture: Embrace diversity and respect for all.
  • Learning Opportunities: Continuous growth and development.
  • Creative Freedom: Unleash your imagination and innovate.
  • Celebrations: Fun-filled moments and unforgettable memories.
  • Purpose-Driven: Make a meaningful impact on the fashion industry.
  • Autonomy: Trust and empowerment to make a difference.